I had had a complete motherfuck of a day so I'm just going to post this recap which was just e-mailed to my by Dana in NYC. It's pretty amazing...

"One of our authors Tessa posted last week about having a delivery man force his way into her apartment and demand all of her money as a tip. The delivery man was with the extremely popular internet based NYC grocery service Fresh Direct—everyone I know and everyone they know uses this service (which incidentally has a strict no tipping policy) so there was a lot of shock, dismay, outrage over this incident. Tessa’s posts were linked to on Gothamist and Gawker although she chose not to go to the newspapers about this incident. She went right to Fresh Direct who told her that the delivery man would be re-assigned. Many of our readers were upset that this man could deliver to them next so yesterday I posted information on how to contact Fresh Direct and demand a better resolution from them. A lot of people told me that they followed my suggestion and wrote to Fresh Direct about this too. And just now I just got a mail from Fresh Direct management assuring me that after an internal investigation that the offending driver has indeed been fired.

I have seen the power of the blog—and it is good!

Here are the links if you would like to catch up on the whole saga:

part one | part two | part three | part four | part five | part six | part seven