June 28, 2007
Do I really need another inbox?
It's no secret at this point that how we communicate with each other is a big pet topic of mine. It's also no secret that short, preferably instant messages work a million times better than wordy e-mails which pile up on you. Of course these short messages are mostly web based, which means more often then not you need to be around a browser which means someone is getting traffic out of you getting messages. It's not a bad thing, and not shocking at all that everyone is rushing out to include personal messaging on their site. (Hell, it's something we're looking at with Metroblogging as well.) While each one of these services is pretty great, the issue I'm having now is I really don't want yet *another* place to have to go check messages. Here's a quick, off the top of my head sample of places where I get messages online:

[clockwise from top left: Gmail, Plazes, Facebook, Pownce, Vox, Suicide Girls, Chess on the Web, Virb, I'm In Like With You, MySpace, Flickr, Twitter]
And that's far from all the systems I have accounts on and receive messages at. Let's not forgot Jaiku, Netscape, Skype, etc... With yesterday's launch of pownce I ended up talking to people about it frequently throughout the day. It's a cool enough site, seems to work pretty well at this point with the extremely limited number of people on it, and for the most part does what it's trying to do. At one point yesterday it was described as "Facebook, but with only the inbox" and was joking with Posh about how the one big benefit to all these different platforms would be if you wanted to be all cloak and dagger and have conversations that people would never be able to follow. "I'll send you a note on twitter, you reply on pownce, I'll get back to you on VOX, and then you confirm on flickr." Of course all of these systems are one step below actual IM which kills the need to go check messages on anything, ever.
My question, or maybe more of my request is why do we need yet another system that does the same thing and wouldn't it be so much better if someone built something that tied all these things together? My entire goal with getting away from e-mail is so I have less nagging in the back of my head that I might have a message waiting for me somewhere - so adding yet another website that I need to constantly look at the inbox for isn't the most appealing idea ever. Even if it has a fancy desktop app like twitteriffic or Pownce's AIR app. What I really want is one, preferably web based (though an additional desktop app would be cool) system that checks all of the inboxes, replies, direct messages, whispers and notes on all the YASNS and YASMS out there and pulls those messages into one simple place for me to look. Is that too much to ask?
Posted by sean on June 28, 2007 10:02 AM |
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"What I really want is one, preferably web based (though an additional desktop app would be cool) system that checks all of the inboxes, replies, direct messages, whispers and notes on all the YASNS and YASMS out there and pulls those messages into one simple place for me to look. Is that too much to ask?"
Sean, I think you just invented email.
Posted by:
Fuzzy on June 28, 2007 10:37 AM
My pet peeve is when Myspace sends me an email alerting me that I have received a message. Instead of simply reciting the message in the email I am forced to follow a link, login to Myspace, tackle the mighty beast that is the Myspace server and it's army of errors, and finally reach my message to find out the message was nothing of importance to begin with. Very anticlimactic.
I too wish for just one inbox.
Posted by:
Kitta on June 28, 2007 11:04 AM
I can sympathize. I do pretty well at managing my incoming messages by funneling to a few accounts via forwarding rules, but that does nothing to help me manage the respective accounts. I still have to make an individual appearance at each one to delete and move it all.
Posted by:
Jay on June 28, 2007 11:42 AM
And as a GM, I would have thought that there was another mailbox on guildportal ?
Posted by:
Jeff Clavier on June 28, 2007 11:50 AM
Jeff - Oh yeah, I'm sure there's a ton of stuff I didn't even think of in that list. yikes!
Fuzzy - See what Jay wrote. I still don't want to have to go to all these places. I want full management of all messages in one place.
Posted by:
sean bonner on June 28, 2007 12:16 PM
It's an interesting phenomenon that for a while we were moving towards open platforms and API access and all that jazz but now that people are back in the full swing of the internet as a business boom we're seeing the resurgence of the walled garden mentality. Didn't anyone learn anything from the downfall of AOL? MySpace is headed that direction as people jump ship for facebook etc but it all leads to the grander issue that walled gardens don't freakin work. They work for a little while and if you're lucky you can cash one out and walk away loaded but for the health of the net and the next gen a totally open system of communicating, "friending" and interaction is needed. Microformats fill a small portion of that space but we need more. The biggest problem is getting good people to work on it because it's not very easy and it's not going to make you rich. At least that's the first thought most people have when you talk about opening it up but there's always opportunities. /end
Posted by:
Jason D- on June 28, 2007 12:20 PM
Thanks for this article. Great points.
I believe that the individual popularity of each networking/communication site can be attributed to good design, UI and unique functionality. Ironically the backlash comes in the form of wanting to ditch it all for a simplifed way to just receive the information--something akin to RSS--nullifying the reasons we liked certain sites in the first place. There's an oversaturation occurring on many levels in design and content on the internet, leading me personally to react by communicating as simply and infrequently as possible with anyone. But that's a whole other subject of discussion.
It's very interesting to see the seemingly unlimited potential of the internet clash with human limitations of time and energy.
Posted by: Cecil Seaside on June 29, 2007 10:14 AM
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